Marketing Tips
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About the Author: Markskrill
How to generate reviews for your local business
G'day, small business legends! Let's dive into the nitty-gritty of getting those reviews rolling in for your local business. It's a ripper of a way to build trust and credibility with potential customers.
Why reviews matter
Reviews are like gold dust in the digital age. They're the social proof that can make or break a business. Think about it: when you're looking for a new restaurant or cafe, what's the first thing you do? You check out the reviews, right? Well, it's the same for your customers.
Here's the good oil on how to score more reviews:
- Just ask, mate! Don't be shy. Ask your happy customers if they'd mind leaving a review. You can do this in person, via email, or even through a follow-up message.
- Make it a breeze. Give them a direct link to your Google Business Profile or Facebook Page. The easier you make it, the more likely they are to leave a review.
- Offer a little somethin' somethin'. A small discount or a freebie can be a great incentive for customers to share their feedback.
- Respond to every review. Whether it's good or bad, responding to reviews shows you care and builds trust with your customers.
- Keep it consistent. Don't just ask for reviews once and then forget about it. Make it a regular part of your customer interactions.
A few extra tips
- Don't buy reviews. It's dodgy, and it can damage your reputation.
- Don't ask for only positive reviews. It's not fair to your customers, and it can make your business look suss.
- Be patient. It takes time to build up a solid collection of reviews.
Cheers to your success!
That's the gist of it, folks! Remember, reviews are a top-notch way to boost your business's reputation and attract new customers. So, get out there and start asking!
References
As a commercial entity focused on providing engaging and accessible content, we generally do not include formal citations, references, or lists of sources. However, there may be instances where we directly quote or significantly draw upon the work of others, in which case we will always provide appropriate credit where it is due.
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